TERMS & CONDITIONS

DEsCRIPTION

  • All Terms & Conditions provided on Website / Forms / Itinerary are provided by “BALKRISHNA HOLIDAYS”.
  • We at “Balkrishna Holidays” provides Tailor-made tours & Corporate Tours, Guides, Magazines, Destination wedding venues to User/ Guest. It is must to read and agree all terms & Conditions, If any person book package through our website or take service from “BALKRISHNA HOLIDAYS” we considers that concern person is agreed our terms & conditions for the Bookings of the same.
  • “BALKRISHNA HOLIDAYS “provides the Discount Coupons, PROMO CODES, Special discount on group departures & much more, please read the Terms & Conditions for the same. Kindly refer to our website for more details.

DEFINITIONS

Itinerary            : day wise schedule of activities & program of tour.

Tour code        : unique number which helps our team to judge the tour package selected by guest to provide the service as per itinerary.

Customer Id   : unique customer number which help us for your confirmation of hotels, transport & etc. services.

Reference no   : used for reference confirmation of your service to hoteliers & transporters.

Cab voucher     : your vehicle confirmation letter.

Hotel voucher : your hotel service confirmation letter which help you for check inn at hotel.

BOOKING CRITERIA

you To book tour packages on "Balkrishna Holidays" website guest are requested to follow payment method as per following:

  • After clicking on BOOK option of your selected tour you will jump on payment gateway.
  • Deposit advance amount as below format strictly:
  • 30% at the time of confirmation of the package
  • 50% at the time of Voucher issuing
  • 20% before 20 days of start your tour

Remaining transaction you can made through your login account.

  - BASIC CRITERIA

Payment  of the  registration amount by the  guest  shows interest in the  tour and has read and accepted  all the terms  and conditions mentioned on the Balkrishna Holidays Website/ Itinerary / Booking form. In case of a guest who is processing the booking formalities on behalf of his/her family is deemed to have been  authorized to do so by his family after reading all the Balkrishna Holidays terms and conditions mentioned on the website/ Itinerary/ Booking form.

  - DOCUMENTATION

Guest have responsibility to submit all documents with correct information provided by the  compa ny. Also carry with you at time of tour. In case of wrong information company reserves rights to cancel tour or take objection on concern person.


HELTH


When you book a tour, or when someone else books a tour for you, on your name, that means you a re physically fit to travel to that destination. It is very important for you to take care of your health throughout the tour. Any health issue on tour or any stay back due to the same shall be borne by that respective guest only, the  company shall not be held responsible in whatever manner.

payMENT

The  Company reserves the  right to  cancel and forfeit the  paid amount in case of non-payment  of full tour cost 20 days prior to the departure date.

Deposit advance amount as per below format strictly by card or your selected payment option

  • 30% at the time of confirmation of the package
  • 50% at the time of issuing
  • 20% amount before 20 days from the tour data

You can also book offline by doing payment on our following account. Send us details of tour you have been selected such as:

  - Tour code & destinations

  - Names  of guest

  - Number  of persons

  - Dates  

  - Please note that don’t forget to attach the payment  receipt & details too by:

What's up number as per following:

(+91) 7030306620

OR

sales@balkrishnaholidays.com

  balkrishnaholidays@gmail.com

BANK DETAILS

    Name of Bank :-  IDBI Bank Aurangabad

        Acc. Name       :-  BALKRISHNA  HOLIDAYS

 Acc. Number   :-  0480102000012625

                 Branch              :-   Samarthnagar, Aurangabad   

IFSC code :-  IBKL0000480


 - TAXES & CHARGES

As per government instructions customer is liable to pay the Taxes & Charges or any change in tax, which will be taken directly separate from the guest at time of booking.


TOUR BOOKING DOCUMENTS


 - Passport:

For a guest travelling abroad, a passport is an official document and also an identity. A Visa is a must to enter any particular country.

The Passport should be valid for a minimum of 180 days from the date of arrival conclusion in India. Please cross check all your particulars including your name/ address/validity/expiry date and Blank pages for Visa’s as per requirement. All travelers booking tours for the European sector should ensure that the Passport validity is for a maximum of 10 years. The passports are well maintained and should have sufficient blank pages (that are not damaged/stapled/torn) for recording stamping of visas of various countries. Handwritten passports are not allowed.

Mandatory Documents required for the visa

Duly signed & filled VISA forms by each guest as per Passport signature & details. For Children, Thumb impression - If passport has thumb impression or signature along with Parent's Signature - Male - Left Thumb & Female Right Thumb.

A Personal Covering letter stating purpose of the travel - Personal / Tour/ Employment etc. along with financial/ sponsorship details. (For Employed on Plain paper, Self Employed on Plain paper with Visiting Card, Business or Professionals on their letter head) Sometimes due to load factor at the embassies and consulates, the VISA processing takes longer time and in few cases VISA is not granted before tour departure or it is delayed. In such cases, “BALKRISHNA HOLIDAYS” shall not be responsible for any consequences and/or liable for any refund, the guest shall have to bear all the cancellation and re-booking charges for the next tour.

Many countries are following the biometric system in a bid to ensure safer travel. For UK & Schengen visas you will have to visit the VFS personally and in case of USA you will need to visit the VFS twice. Once for Biometric and then for a personal interview

 - Immigration:

Though you are holding a valid a visa, it only gives you the permission to enter the respective countries immigration point. Granting or rejecting the permission to enter a country is solely dependent upon the discretion of the immigration authority only. Sometimes a guest may be deported/ interrogated/ and may be held back by the immigration authorities for a longer span than the usual time. In such a case if the guest misses out on the itinerary program the company is not liable.

 - Travel Insurance:

Insurance is excluded in all tours, the over and above difference to be paid by the respective guest.Usually overseas Medical Claim Insurance covers hospitalization, medical emergencies and the loss of passport; hence, the company strongly recommends to FIT guests that they too buy the Insurance.

In case of claims, the insurance company shall be solely responsible for granting or rejecting claims and we do not have any hold over it. It is at a sole discretion of the respective company we are only facilitator. Also, insurance does not cover pre-diagnosed ailments. In case of foreign nationals, insurance will have to be obtained by the individuals on their own.

In case an insurance is issued by a third party, and if any claims to the same arise, “BALKRISHNA HOLIDAYS” is not responsible for any coordination with the Insurance Company.

ITINERARY CHANGE

-  The Company reserves the right to modify or alter the tour itinerary in case of force majeure conditions. Changes shall be informed to the guests at the earliest. Any additional charges, if applicable, are to be paid by the guest.
Other than force majeure, for any other unavoidable circumstances, if the company curtails or cancels a certain day's sightseeing, refund for the concerned portion of the sightseeing/tour shall be given to the guest. The Company will not be responsible for any kind of claims.
The Company reserves the right to change (addition/deletion on exchange) sightseeing places for betterment of the tour program.
-  If sightseeing timings aren't adhered to, or if any add-ons are required then the same will be borne by the guests.
Sightseeing days and closing of a particular sightseeing place are not in our hand, but we try our level best to cover all the sightseeing’s listed in the tour program. In case if any sightseeing is closed we may give you a replacement of that place or refund may be given for that particular sightseeing place only. Sightseeing’s of adventurous type are totally dependent on weather. In case, the weather turns out to be unfavorable & sightseeing is not possible, refund will be given.
Guests are requested to issue their railway, air ticket/s only after speaking to their travel advisor. Tour particulars such as; Day, Date, Time, Place, must be cross-checked prior to purchasing of tickets. Balkrishna Holidays shall not be liable for any loss/ cancellation for faulty ticket issuance. The onus of repurchasing the tickets will lie solely upon the guest.

GIFT VOUCHERS

- Some voucher has no time limit. Guest may use this voucher at any point of time.

- Voucher can be redeemed only once.

Only one voucher can be redeemed at a time.

Voucher shall be redeemed only against the Balkrishna Holidays & Our affiliate partners (if any at special conditions).

Voucher shall be redeemed only at Balkrishna Holidays sales office.

Some vouchers are non-transferable, non-refundable and non-En’ cashable

Booking is subject to availability.

Additional charges above voucher amount will be paid by the guest before departure.

Terms and Conditions as specified in Balkrishna Holidays Brochure/ Website/ Booking form will be applicable.

All services as per Voucher Details.

Voucher cannot be used for ‘One day tours / Weekend tours & Customize tours.

Every voucher included its Terms & Conditions / Rules.

COACH / BIRTH PREFERENCE

“BALKRISHNA HOLIDAYS” is only facilitator of your Flight / Train & etc. transportation services, we shall not be responsible for your COACH & BIRTH PREFERENCE.

BAGGAGE

Guest/s are responsible for their own baggage. The baggage at the airport, during any air travel, in coaches, in any train journey, at immigration point’s etc., guest/s have to verify and be responsible for the same. The porterage or the tips for services rendered to carry guest/s baggage to the rooms is guest/s responsibility and have to be paid directly to the service provider. The "porter" or any helper arranged by the guest/s at any train stations, airports, at immigration points or any other place, is the sole responsibility of the guest/s and guest/s shall have to pay tip directly to them.

COMPLEMENTARY ITEMS

Providing a complimentary addition is at the sole discretion of the management. “BALKRISHNA HOLIDAYS “reserves all the rights to revoke/amend/stop/discontinue this service/ items, at any time without prior notice.

CANCELLATION POLICY

Cancellation by Guest:

If the guest decides to cancel the tour for any reason whatsoever then she/he shall give a written application to the company within a specified time limit along with the original receipt issued by the Company. Such cancellation will attract the cancellation charges stated hereunder.

Cancellation charges will be calculated on Net Tour cost and will be exclusive of GST and the cancellation charges shall depend on date of departure & the date of cancellation.

Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority.

Air ticket issued on special fare are non-refundable and the guest shall bear cancellation charges.

Any refund payable to the guest will be paid after the company receives refund from the respective authorities. The company deducts processing charges from the refund which is to be paid to the guest.

                                          No of days prior to departure                                            % of cancellation charges per person.                                                                              

                                                                     India                                                           World

More than 60 days             5% or Rs 1000/-whichever is more                    Registration amount

60 to 46 days                                              15%                                                                   15%

45 to 31 days                                              25%                                                                    25%

30 to 15 days                                              50%                                                                    50%

14 to 4 days                                                 60%                                                                    60%

3 to 1 day                                                      80%                                                                    80%

on the day/on tour                                  100%                                                                  100%

Note: Charges are levied on the Net tour price and will be exclusive of GST and not on the discounted price. For an Indian tour, cancellation does not include air ticket cancellation and they will be levied separately.

For tailor-made holiday, cancellation charges will defer accordingly as per services booked.

When the Company cancels a tour: In case if any tour is cancelled from the Company's end, then the amount paid by the guest will be refunded within 15 working days of cancellation of the tour by cheque, also no compensation is applicable. In case of any pre booked services like cruises, complete price of the cost paid will be forfeited in case of any cancellations, irrespective of time of cancellation. For International tours, if the Guest Visa of such cancelled tour have been processed, then Visa charges will be deducted from the total amount to be refunded. Company owes no responsibility for any additional cost or expenses relating to the issuance and / or cancellation of air tickets or any other arrangements done by the guests individually. Alternatively, the guest can take any other tour option suggested by the Travel Advisor or can utilize the applicable tour amount paid against any other services offered by the Company.

REFUNDS

 - Refunds if any, for variation / modification / amendments / alteration and / or cancellations etc. of any tour will be paid directly to the guest by 'A/C payee' cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations.
 Refunds (if any) will be processed as per the applicable terms and conditions and will be interest free. The company shall not be liable to pay any interest on the amount refunded to the guest.

 No refund will be payable

For any missed/unused services of the tour including the meals due to whatsoever reason.

Where full deposit is required to be paid in advance to the concerned authorities to enable the Company to confirm the reservation

If services of the tour are modified, varied, amended, cancelled or not utilized.

If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.

If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.

Refund is not applicable for sectors on Indian/World tours wherein air tickets are nonrefundable and date change is not allowed.

For all Card payments - Payment received by Cards and if there is any refund, such refund will be done through the respective cards Financial Institutions and credited to the same card. The charges for transaction to be borne by the guests.

The Company reserves the right to:

Take the booking for the group tour and individual tour.

Cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund the money to the guest.

Dismiss any guest from the tour for misbehavior especially if it affects the group and Physical or verbal assault to the Tour Manager.

Withdraw discounts at any point of time.

Change the routing of Air Travel.

Change hotel and/tour program due to unavoidable circumstances.

LOSSES OF DOCUMENTS & ETC.

For the losses of Documents, Baggage & etc. “BALKRISHNA HOLIDAYS” will not be responsible for the same. We suggest to our guest to take care of Documents, baggage & etc. for your safety. Losses of your electronic devices such as Mobile, laptop or etc. any other contact the local police for Help.

HOTELS POLICY

- Single Occupancy 

Single guest provided with single occupancy/single bedded room have to pay single occupancy charges for the entire tour. Single rooms are comparatively smaller in size than the twin sharing rooms and may be located on a different floor or in corner side from the rooms of other group members.

- Check-in and Check-out time 

Guest have to abide by the check-in and check-out time of the respective hotels. For Indian tours, generally the check-in time is 12 noon and check-out time is 10 am. For World tours, generally the check-in time is 3 p.m. and check-out time is at 12 noon. If guest wants any change therein, like early check-in or late check-out, he/she will have to manage the same on his/her own with hotel authorities on payment of additional charges, if any. Any loss to hotel property knowingly or unknowingly will have to be borne by guest. Company shouldn't be held responsible.

- Room Sharing 

Single person joining the tour may be given a sharing partner/s in twin or triple sharing basis & this is subject to availability of the room partner of the same gender. However, any misunderstandings or incidences like missing items or difference of opinion between each other will have to be settled between room partners themselves. The company is not responsible for any loss or mishap. If, for any reason, concerned partner cancels or alters the booking of the tour, then the other guest / partner has to bear entire room charges. No adjustments shall be made from the money contributed by guest / partner who has cancelled the tour. Shared rooms have 'No Smoking' policy. Cleanliness of the room and especially the bathrooms is to be maintained under any circumstances. Any Religious thing one does shouldn't be a botheration or force to other. Safety of money and valuables is own responsibility even one has to take care oneself and other person should not be forced to help or assist.

MEALS & RESTAURANTS

“BALKRISHNA HOLIDAYS” or any of its independent contractors shall not be bound to serve non veg food items during En-route journey and/or En-route lunch halts for Indian/Domestic Sector. While we endeavor to select the best quality restaurants for En-route lunch halts in terms of food, sanitation facilities, hygiene, and service. However the company has no direct control over their maintenance. Guest/s shall take note that the Restaurant Manager allots the table for the group & same depends upon the group size and infrastructure of the restaurant

There is mostly a pre-set menu for meals depending on the tour program. Packed meals are served at some places. The Company mostly serves Vegetarian food along with few Non-Veg items “BALKRISHNA HOLIDAYS” does not differentiate amongst the guest/s by providing a special meal or special diet.

In case of a baby meal, the Company generally provides tin milk, plain dal and rice, (we appreciate a prior intimation) Apart from that if any different diet is required, the said guest/s shall make their arrangements for the meal at their own costs and consequences. In case if any “BALKRISHNA HOLIDAYS” treat which is mentioned is not available, an alternate shall be given and no refund shall be applicable. No Complaints / Claims for refund in respect of the meals shall be entertained and “BALKRISHNA HOLIDAYS” reserves the right to change the menu and arrangements of the meals without assigning any reasons therefor.

ESCORT & MANAGEMENT

- Tour Leaders/assistants/escorts are assisting to the guest/s throughout the tour, they are not responsible for guest/s baggage or any kind of personal belongings. The guest/s themselves should carry their baggage. The instructions and information of the tour, are to be followed in the group tours and tour leaders is not responsible for any instructions overruled by the guest/s and its consequences.

For the easy and quick information sharing, “BALKRISHNA HOLIDAYS” tour manager will create a WhatsApp group of its guests on the 2nd day of the tour. This group would be created solely for information and tour sightseeing instructions. In case any guest has an objection to the creation of a group, then the same must be intimated to the tour manager immediately.

SAFETY

We takes  care of our guest  so comfortable, convenient & verified vehicles company provide for tour  but certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped  areas; travel by boat, train, automobile, aircraft, or other means  of transportation; forces of nature; political unrest; acts of lawless ness or terrorism; and  accident or  illness in remote  regions  without  means  of  rapid evacuation or medical  facilities.   Balkrishna Holidays will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While Balkrishna Holidays will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a vacation and/or optional excursions you agree that you will hold Balkrishna Holidays harmless regarding any provision of medical care or the adequacy of any care rendered. Balkrishna Holidays is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to Balkrishna Holidays harmless for such.

- INSURANCE

Tour packages are excluded insurance, but company suggest & provide insurance to guest for safety. Company will not be responsible for any other Accident & claim we will help you for process only.

GUEST RESPONSIBILTY

it shall be the sole responsibility of the guest/s to ensure that he/she possesses the required valid travel documents and statutory clearances, including passports, visas, confirmed travel tickets, insurance including medical insurance certificates, any other document used to confirm the services of tour including an arrangement with independent contractor and other statutory certificates, to enable him/her to undertake tour.
All travel documents are non-transferable and must be issued in the name of the passport/photo identity holder, otherwise the booking may be cancelled. The Passport must be valid from the start of the tour to at least 180 days subsequent to the scheduled arrival date of the tour - subject to rules of the specific visa embassy or consulate. The guest/s shall ensure timely collection of all such documents enabling them to undertake tour and be present in time for departure. Guest/s should keep certified true copies and photocopies of all documents including valid travel documents and statutory clearances, including passports, visas, confirmed travel tickets, insurance including medical insurance certificates, any other document used to confirm the services of tour including an arrangement with independent contractor and other statutory certificates, used by him/her while on tour.

RESPONSIBILITY COMPANY

The liability of the Company is restricted only to make reservation in accordance with the guest's requirements & no further. Company is not liable for any loss of person or property caused or damaged or suffered by the tourist on account of deficiency in services by any independent contractor.
Any gesture of courtesy extended by the Company to the tourist to minimize such loss or damage will not constitute an admission of such liability or a waiver. The Company shall in no circumstances whatsoever be liable to the tourist or any other person for any loss or expenses because:

  • -  Taking care of the valuables is the sole responsibility of the guest, in fact we suggest and recommend you not to carry unnecessary valuables like gold, high end equipment’s on tour.
  • Train/flight delays, on account of any reason due to rescheduling/cancellation of train/flights/inter-connection/ meals not being served etc. is not in the control of the company.
  • Any change due to force majeure including weather condition / strike / war / VIP movement and security, heavy rush at sightseeing places, road traffic congestion etc., are not in control of the company.
  • Allocation of seats, and food service in the aircraft because the airline reserves the right of allocation.
  • Celebrity assigned for the tour as an entertainer not turning up on the tour due to the reasons beyond the control of the company.
  • Any personal injury, sickness, accident, loss, delay, discomfort, consequential loss and/or damage or any damage to baggage or personal effects howsoever caused.
  • Any injury, loss, personal harm, death or damage caused to any person or property by the act or default of the management/ employees / agents of any independent contractor.
Any damages, additional expenses or any consequential losses suffered by the guest due to cancellation, amendment and / or alteration of any of the services of the tour mentioned in the itinerary / brochure by the Company after the registration / booking by the tourist. Each of these conditions shall be severable from the other, if any provision declared invalid, illegal or unenforceable, then remaining provisions nevertheless have full force & effect.

USE of this website

- Accessing our websites 
“BALKRISHNA HOLIDAYS “websites will only be available at such times as we may decide, and we do not guarantee that our websites, or any website content, will always be available or be uninterrupted. We may suspend our websites at any time without notice and for any reason, including for upgrade, maintenance, repair, prevention of damage, and investigation. We may suspend, withdraw, discontinue or change all or any part of our websites at any time without notice. We shall have no liability to you (including in negligence) if our website is not available for any reason, and we shall have no obligation to you to make sure that our websites are available to you at any time.

- No misuse 
you must not misuse our websites by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our websites, the server on which our websites are stored or any server, computer or database connected to our websites. You must not attack our websites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence, including under the Information Technology Act. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our websites will cease immediately.
Completing forms and error correction

- Mandatory and Necessary Primary and Secondary Information When completing any enquiry, booking or other forms on our website, some information is mandatory before you will be able to submit the forms to us. Mandatory information requirements are clearly identified and are denoted by an asterisk (*). You will be prompted for this information if you try to submit a form which is missing any of this mandatory data. Where any information is not marked with an asterisk then such information is optional, and you need to fill it in if you wish to do so.

- Accuracy and authenticity of your information 
When you submit any information to us, including in connection with a registration, enquiry or booking, you must ensure that it is true, accurate, current, and complete in all respects, and you represent that it is. We will rely on your information provided.

- Error Correction 
when you are carrying out any enquiry, booking, order, registration or other process on our website, you may at any time before submitting use the back button on your browser to go back and correct or change any information. If you think there is any error in your information provided after you have submitted it, you can contact us at any time to correct it.
Registration on our website

- Updating your information 
should any of your registration information change, please update your details using functionality provided within your website or alternatively contact us.

- Log-In Details 
you are responsible for keeping any username and password log-in details relating to such registration confidential, safe and secure. We ask you not to share those details with anyone. You must ensure that any password you provide is unique and a strong password, being a random string of upper and lower case letters, numbers and symbols of at least 8 or more characters in length, which you have not used on any other website. You must let us know immediately if you suspect any unauthorized access to our use of your log-in details or any registration with our websites. We have the right to disable any log-in details, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use or if we suspect any misuse.

- General purpose 
our website content is provided for general information only, with the understanding that we are not engaged in the rendering of legal or other professional advice or service. Your reliance on or use of our websites and website content is entirely at your own risk.

- Validity and Change 
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. In any event, our website content is only valid at the time it is downloaded, and may change on a subsequent visit to our websites. We shall be entitled to change our website content from time to time, and cease providing any particular website content (including part, functionality or service of our websites), without notice, and for any reason.

- Errors 
we do not guarantee that our websites or any website content will be free from errors or omissions there may be mistakes and errors in our website content which we fail to notice, which will not be binding on us. We reserve the right to correct any errors in our website content and to change any of our website content (including services, products, availability, and pricing) at any time without notice, including in any booking or order you have submitted or contract you have entered into with us on the basis of it. If any correction affects any booking or order you have submitted or contract you have entered
into with us to your material detriment, then we will give you the opportunity to cancel the booking, order or contract rather than accept the change.

- Viruses 
whilst we make all reasonable attempts to exclude viruses from our websites and website content, we cannot ensure that they will be none or that our websites will not be subject to unauthorized access or modification. Thus, you are recommended to take all appropriate safeguards on your computer or other device (including installing appropriate protective software) before downloading any of our website content.

             - No limitation of liability for personal injury and fraud
             - We do not limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Disclaimer 
· Professional Advice: - The information provided on this site is distributed with the understanding that “BALKRISHNA HOLIDAYS” is not providing professional advice of any type. If you have a question requiring professional advice, such as question relating to law, tax or financial planning, please seek the advice of a qualified professional in the relevant field. “BALKRISHNA HOLIDAYS” specifically disclaims all warranties with respect to this Web site or your use thereof, express, implied, or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose. “BALKRISHNA HOLIDAYS” shall not be liable for any damages resulting from the use or misuse of this site or the information on this site. his disclaimer, limitation of liability and exclusions shall apply irrespective of whether the damages arise from (a) Breach of Warranty, (b) Negligence (c) Breach of Contract and (d) any other cause of action to the extent such limitation and exclusion are not rendered invalid by applicable law. 

· Accuracy of Information: - When you use the website for online booking of services, please ensure that all the information provided by you such as names, dates of travel, passport numbers etc. is accurate. “BALKRISHNA HOLIDAYS” cannot be liable for any erroneous information given by you. “BALKRISHNA HOLIDAYS “will not in any way be liable for any loss or inconvenience suffered by you as a result of erroneous information provided by you. 

· Third Party Products: - In case of third party products displayed on our website, we take no responsibility for the contents, quality or safety of the product in any way. “BALKRISHNA HOLIDAYS” would not be in any way liable or responsible for any loss, damage or injury sustained by the User as a result of availing such products and services advertised by third parties on the website. 

· Confidentiality: - Formation concerning “BALKRISHNA HOLIDAYS” or any of its subsidiaries, their employees, customers, agents, or others on whom data is collected, stored, or processed is the property of “BALKRISHNA HOLIDAYS” and is confidential except for the necessary disclosures required by law. 

· Indemnity: - The User shall hold “BALKRISHNA HOLIDAYS” fully indemnified and harmless in case any suit, action, application, revision, writ petition, execution proceedings, claim, demand or any other legal proceedings are initiated against “BALKRISHNA HOLIDAYS” due to any action/s of the User in using the website. 

· Enforceability of these provisions: - Should any of these terms and conditions be held invalid, that invalid provision shall be construed to be consistent with the applicable law, and in manner so as to remain consistent with the original intent of “BALKRISHNA HOLIDAYS”. Provisions not otherwise held invalid shall remain in force. 

· Security Warning: - It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses, malicious codes and other items of a destructive nature. IN NO EVENT WILL “BALKRISHNA HOLIDAYS” BE LIABLE TO ANY PARTY FOR ANY LOSS OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES CAUSED BY USE OF THIS WEBSITE, OR ANY OTHER HYPERLINKED WEBSITE. 

· Product & Services: - Please Note that none of the information contained in this Website should be viewed or construed as an offer to sell or as a solicitation to purchase any of our products or services. Rather, the information on our products and services is provided to you so that you can learn what products “BALKRISHNA HOLIDAYS” generally offers. The products and service statements on this Website are for general description purposes only. Furthermore, not all the products or services are available in every state or country. Send us a message by simply logging on to http://balkrishnaholidays.com/contactus

- Privacy Policy 
· We will not collect Personal Information without your knowledge and permission; 
· We will not knowingly disclose your Personal Information to third parties, except as provided in this Privacy Policy;
· We will take reasonable steps to protect the security of the Personal Information we collect from you. 
· If you reached our site by clicking on a link or advertisement on another site, then we also log that information. This helps us to maximize our Internet exposure, and to understand the interests of our users. All of this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, but not reports about individual visitors. 
· Cookies 
· Registered User and Non – Registered User
Personal Information we use the personal information we collect to help both of us! As we mentioned above, registering with us allows you to personalize our Web site so that it is most useful to you. It also allows you to log into our site automatically each time you visit, rather than manually typing your user name and password every time. We may also use this information to periodically contact you with news or important information from “BALKRISHNA HOLIDAYS” or to request your feedback on our site. In addition to these periodic updates, we may email you additional materials, but only if you specifically request them. These might include opt-in newsletters and other materials that you proactively request from “BALKRISHNA HOLIDAYS”

· You can review and update the personal information you have provided through the registration process by visiting
http://www.balkrishnaholidays.com/

· Changes to this Privacy Policy: - We reserve the right to change this policy should we deem it advisable to do so. If we make material changes that will affect personal information we have already collected from you, we will make reasonable efforts to notify you of the changes and to give you the opportunity to amend or cancel your registration.

USEr agreement

This user agreement incorporates with the all Terms & Conditions for “BALKRISHNA HOLIDAYS” and its affiliate companies to provide services to the person (s) / User (s) intending to purchase or inquiring for any services / products of “BALKRISHNA HOLIDAYS” by using this website or any other customer interface channels of “BALKRISHNA HOLIDAYS” which includes its sales persons, offices , advertisements, information companies etc.
“BALKRISHNA HOLIDAYS” hereby expressly disclaims the any implied warranties imputed by the laws of any jurisdiction or country where it’s operating its offices. “BALKRISHNA HOLIDAYS” considers itself & intends to be subject to jurisdiction only of AURANGABAD courts of Maharashtra, India.

The User expressly undertakes to provide to “BALKRISHNA HOLIDAYS” only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on part of the User would vitiate this agreement and shall disentitle the User from availing the services from “BALKRISHNA HOLIDAYS”.
In case “BALKRISHNA HOLIDAYS” discovers or has reasons to believe at any time during or after receiving a request for services from the User that the request for services is either unauthorized or the information provided by the User or any of them is not correct or that any fact has been misrepresented by him, “BALKRISHNA HOLIDAYS” in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. In such an event, “BALKRISHNA HOLIDAYS” shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of booking or services. The User unequivocally indemnifies “BALKRISHNA HOLIDAYS” of any such claim or liability and shall not hold “BALKRISHNA HOLIDAYS” responsible for any loss or damage arising out of measures taken by “BALKRISHNA HOLIDAYS” for safeguarding its own interest and that of its genuine customers. This would also include “BALKRISHNA HOLIDAYS” denying/cancelling any bookings on account of suspected fraud transactions.